SHOPPING INFORMATION

How do I place an order on romacouture.com?

Browse our latest collection, select your favorite pieces, add them to your cart, and complete your purchase using our secure checkout process.

Do I need an account to shop?

No, you can shop as a guest. However, creating an account helps you track orders faster and access exclusive benefits.

How can I track my order?

Once your order is shipped, you will receive an email/SMS with your tracking ID and link. You can also use the “Track Order” page on our website.

What if the product I want is out of stock?

If an item is out of stock, you may sign up for a restock notification on the product page. We’ll alert you as soon as it becomes available.

Do you offer international shipping?

Yes, ROMA Couture ships internationally. Shipping rates and delivery times vary based on location.

PAYMENT INFORMATION

What payment methods are accepted on romacouture.com?

We accept all major debit/credit cards, UPI, Net Banking, Wallets, and Cash on Delivery (selected pin codes).

Is your payment gateway secure?

Absolutely. All transactions are encrypted using industry-standard SSL security to ensure safe and secure payments.

Why did my payment fail?

This may happen due to network issues, incorrect card details, or bank authentication failure. Please retry or use another payment method.

Can I use two payment methods for one order?

No, currently we do not support split payments. Each order must be completed using a single payment method.

I paid but did not receive a confirmation. What should I do?

If payment is debited but you didn't get confirmation, please wait 10–15 minutes. If not received, contact us with payment proof and we’ll assist you immediately.